Bigsib
Intelligent AI hotel and short-term rental assistant
Product Details
Bigsib is an intelligent AI assistant that can automatically handle guest questions and answer them in a friendly and conversational manner, greatly reducing customer service workload and providing 24/7 support. If Bigsib can't resolve the issue, it's automatically forwarded to your support team, ensuring guests always get the best experience. You can set up Bigsib to ask for your approval before sending automatically generated responses to guests. At the same time, you can also customize the support content so that Bigsib provides accurate answers based on your needs. Bigsib can also learn from your listing information to learn about facilities, check-in procedures, and more. You can schedule Bigsib to respond to guest inquiries within a specific date/time period if needed, or you can have Bigsib step in after a certain amount of time without a response from you. Bigsib is trusted by high-end vacation rentals.
Main Features
Target Users
Bigsib can be widely used in hotels, short-term rentals and other accommodation scenarios, providing 24/7 customer support.
Examples
A high-end resort hotel uses Bigsib to provide 24/7 support to guests and increase customer satisfaction.
A B&B operator uses Bigsib to automatically handle guest issues and reduce customer service workload.
A hotel chain uses Bigsib to learn about its listings and provide personalized support based on guest needs.
Quick Access
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