💼 productive forces

Recontact

Get patterns and insights from user calls

#Artificial Intelligence
#User interviews
#Insight analysis
#User research
Recontact

Product Details

Recontact is an artificial intelligence tool that analyzes user calls and extracts insights. It quickly analyzes user responses to questions, discovers patterns and understands trends, and generates detailed reports for you. By using Recontact, you can save a lot of time and gain better insights from hundreds of user calls.

Main Features

1
Create and maintain issue guides
2
Convert user calls into well-formatted documents
3
Understand user pain points
4
Track trends in user discussions
5
Search all content and provide citations

How to Use

1
Create an issue guide that contains the issues you want to track during user calls.
2
Record your calls with users through Google Meet, Zoom, Fireflies, Microsoft Teams and other tools.
3
Upload recorded calls to Recontact and analyze them using artificial intelligence features.
4
Within minutes, Recontact will tell you patterns and trends in user responses.
5
Use Recontact's search functionality to find specific content and cite it.

Target Users

Recontact is suitable for startup founders, user research teams, and customer support teams. It helps founders quickly analyze user interviews to validate startup ideas, helps user research teams analyze user interview patterns in qualitative research, product discovery, and usability testing, and helps customer support teams search, analyze, and learn insights from thousands of customer support conversations.

Examples

Startups use Recontact to analyze user interviews to quickly validate startup ideas.

The user research team uses Recontact to analyze user interviews to discover user needs and behavior patterns.

Customer support teams use Recontact to search and analyze customer support conversations to gain insights into product issues and user feedback.

Quick Access

Visit Website →

Categories

💼 productive forces
› data analysis
› customer service

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