💼 productive forces

Olvy AI

Intelligent management assistant for customer feedback

#productivity tools
#data driven
#AI analysis
#customer feedback
Olvy AI

Product Details

Olvy AI is an advanced customer feedback management platform that uses AI technology to integrate customer voices from different channels, including surveys, interviews, comments, support tickets and sales calls, etc., to help companies quickly gain insights. It transforms customer feedback into actionable insights through automation and intelligence, helping companies make smarter and faster decisions. Key benefits of Olvy AI include increasing team productivity, saving time, providing precise data-driven insights, and staying relevant to user needs.

Main Features

1
Unify the customer voice: Integrate customer feedback from multiple channels such as Slack, Discord, Twitter and more.
2
AI automatic listener: intelligently identifies and imports real feedback from all integrated platforms.
3
AI-generated reports: Generate feedback summaries with one click, turning feedback chaos into actionable summaries.
4
Sentiment analysis: Understand users’ positive, neutral and negative sentiments about products.
5
Automatically identify feedback types: Automatically mark feedback types for priority processing.
6
Topic Analysis: Identify and resolve key user issues in a timely manner.
7
Feedback Translation: Supports multi-language feedback so that the voices of users around the world can be heard.

How to Use

1
Register and log in to the Olvy AI platform.
2
Integrate Olvy AI with your CRM and other customer feedback channels.
3
Upload or automatically import customer feedback data.
4
Use AI analytics to quickly get feedback summaries and insights.
5
Prioritize key issues based on feedback type and sentiment analysis.
6
Use topic analysis to identify users' top concerns and respond promptly.
7
Generate reports to learn more about the story behind your data.
8
Adjust product strategy and optimize user experience based on feedback.

Target Users

Olvy AI is suitable for businesses that need to efficiently manage and analyze customer feedback, especially product teams, user experience teams, and engineering teams. It helps these teams save time and increase productivity so they can focus more on strategic business plans.

Examples

Lottiefiles increased team productivity by 65% ​​with Olvy's efficient feedback management solution.

Ready Player Me has reduced feedback analysis time by 50% after integrating Olvy.

After using Olvy, Casablanca's weekly feedback screening time was reduced from 2 days to 60 minutes.

Quick Access

Visit Website →

Categories

💼 productive forces
› data analysis
› customer service

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