Ariglad
AI-driven knowledge base automatic maintenance tool
Product Details
Ariglad is an online tool that uses artificial intelligence technology to automatically create and update knowledge bases. It can obtain information from Zendesk, Slack and other channels, helping companies save time and energy in maintaining knowledge bases, and improve customer service efficiency and customer satisfaction. As a SOC2 certified product, Ariglad ensures data security.
Main Features
How to Use
Target Users
Ariglad's target audience is mainly enterprises and customer service teams that need to maintain knowledge bases, especially those organizations that use Zendesk, Slack and other tools for customer support. It is suitable for enterprises that need to improve customer self-service efficiency, reduce customer service workload and improve customer satisfaction.
Examples
After Company A used Ariglad, the proportion of customers finding answers in the knowledge base increased by 81%.
Customer service team B reduced the workload of manually updating the knowledge base by 30% through Ariglad.
Company C ensures timely updating of knowledge base content through Ariglad's real-time source synchronization function.
Quick Access
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