Gofer
Customer support intelligent assistant improves service efficiency.
Product Details
Gofer is an intelligent assistant focused on customer support, using AI technology to help companies improve the efficiency of their customer service teams. It provides personalized coaching suggestions, sentiment analysis, quick reply suggestions and other functions to help enterprises optimize customer support processes in real time, reduce costs and improve customer satisfaction.
Main Features
How to Use
Target Users
The target audience is companies that need to improve the efficiency and quality of customer support. Gofer helps companies optimize customer service processes through AI technology and is suitable for customer service teams that need to handle a large number of customer inquiries and work orders.
Examples
Ali Sami, CEO of Blink Pharma, believes Gofer makes every customer feel heard and valued.
Abdellah Tahri Jouti, Iwaco's CMO, said Gofer makes the support team extremely efficient, resolving issues quickly and keeping customers happy.
Fahd Bennani, CEO of Damane Europe, believes that implementing Gofer is the best decision they have ever made, and the team has never performed better.
Quick Access
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