📈 Business

Tenyx

AI-driven voice agent, providing enterprise-level IVR solutions.

#AI
#customer service
#Enterprise solutions
#voice agent
Tenyx

Product Details

Tenyx is an AI-driven voice agent platform focused on providing enterprise-grade interactive voice response (IVR) solutions. It achieves efficient and customized voice services through three technical pillars: conversational AI voice agent, conversational voice platform and core AI. Tenyx's core technology, TenyxChat, is based on leading AI technology and adopts a multi-language model architecture to ensure security and continuous learning. The product is suitable for a variety of industries, such as consumer services, e-commerce, hotels and tourism, and is designed to improve customer service efficiency and customer satisfaction through natural, human-like conversational experiences.

Main Features

1
Provide customized industry-specific conversational AI voice agents.
2
Integrate key customer service software to provide endpoint control, customizable turn-based conversational AI.
3
TenyxChat core AI, based on leading AI technology, continuously learns and remains safe.
4
Support multi-language model architecture and adapt to different language environments.
5
Provide efficient data collection, feedback collection and market research solutions.
6
Personalized AI voice solutions for customer care, product support and loyalty programs.
7
Dynamic AI voice solution for shopping assistance, order tracking and customer inquiries.
8
Seamless AI voice solution for reservations, concierge and guest assistance.

How to Use

1
Visit Tenyx official website and register an account.
2
Choose the appropriate conversational AI voice agent solution based on enterprise needs.
3
Configure TenyxChat core AI to ensure compliance with specific industries and locales.
4
Integrate the Tenyx platform into existing customer service software.
5
Use Tenyx for customer interactions such as bookings, inquiries and feedback collection.
6
Monitor and analyze the performance of AI voice agents to continuously optimize customer service strategies.

Target Users

Tenyx's target audience is enterprises seeking to improve the efficiency and quality of customer service, especially those companies that want to use AI technology to optimize customer interactions and enhance customer experience. Whether it is consumer services, e-commerce, hotels and travel industries, Tenyx can provide customized voice solutions to help enterprises improve customer satisfaction and business efficiency.

Examples

A hotel uses Tenyx to automate the room booking process, improving booking efficiency and customer satisfaction.

One e-commerce platform uses Tenyx’s AI voice agent to handle shopping assistance and order inquiries, reducing customer wait times.

A consumer services company uses Tenyx to conduct market research and collect customer feedback through AI voice agents, improving research efficiency.

Quick Access

Visit Website →

Categories

📈 Business
› AI model
› customer service

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