Insight Pipeline
Automate customer research to gain insights
Product Details
Insight Pipeline is an automated platform focused on customer research, designed to help businesses collect and analyze customer feedback through regular conversations with customers. The platform enables businesses to better understand products, markets and competitors by automating weekly customer conversations. Key benefits of Insight Pipeline include customized surveys, flexible scheduling that matches users’ schedules, and the ability to segment users based on user profiles and in-app activity. In addition, it provides multiple contact methods such as Google Meet, phone and WhatsApp, as well as page and user segmentation capabilities to ensure precision in research objectives.
Main Features
How to Use
Target Users
Insight Pipeline is suitable for companies that need a deep understanding of customer needs and market dynamics, especially those seeking to improve products and services through customer feedback. It is particularly suitable for scenarios such as product discovery, usability testing and market research, helping companies build customer-centric products and services.
Examples
Tiiny Host significantly increased customer engagement by scheduling 7 customer calls in 14 days through Insight Pipeline.
Enterprises use Insight Pipeline for product discovery and understand customers' real needs through customer conversations.
The market research team uses Insight Pipeline to conduct brand and competitor analysis to develop more effective market strategies.
Quick Access
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