📈 Business

Whale Talker

AI-powered intelligent customer service system enables 7*24 hours of uninterrupted service

#AI technology
#Personalized recommendations
#Intelligent customer service
#Multiple rounds of dialogue
#Multi-channel deployment
#7*24 hours service
Whale Talker

Product Details

Whale Voice Smart Guest is an intelligent customer service system based on AI technology. It uses AIGC technology to achieve 24/7 uninterrupted service, reduce operating costs, and improve user experience. Product background information shows that Whale Intelligence simplifies the integration process through vectorization and multiple large-model question and answer systems to help enterprises upgrade their intelligent services. In terms of product prices, different packages are provided, such as unlimited quantity and unlimited scenarios of intelligent customer service robots for 59 yuan/month, and 2 million ultra-long whale coins that are permanently valid for 109 yuan.

Main Features

1
Intelligent conversation robot: a new generation of intelligent human-machine conversation platform, operating 24/7 to save labor costs.
2
Connection is dialogue: supports multiple forms of knowledge, such as documents, web pages, etc., to quickly obtain website knowledge.
3
Reduce operating costs: No need to sort out and maintain knowledge, reducing complex configurations.
4
Model-based intelligent dialogue: vectorization + multiple large model question and answer systems, simplifying the integration process and accelerating the construction of personalized large model applications.
5
Document-based connection is dialogue: supports structured and unstructured Q&A knowledge, multiple rounds of interaction, and human-like generation of multi-high-level Q&A capabilities.
6
Detailed Conversation Statistics: By collecting and analyzing conversation data, businesses can better understand their customers’ needs and preferences.
7
Multi-channel deployment capabilities: Supports website/H5 deployment, buoy embedding deployment, and any web page area embedding to meet multi-channel deployment and personalized deployment needs.

How to Use

1
1. Visit the official website of Whale Talk and register an account.
2
2. Choose an appropriate service package based on your business needs.
3
3. Complete the integration and configuration of the intelligent customer service system according to the guidelines.
4
4. Import the enterprise knowledge base, including documents, web links, etc., so that the system can learn and respond quickly.
5
5. Set up multi-round dialogue processes to meet specific business needs.
6
6. Monitor conversation statistics, analyze customer preferences and needs, and optimize services.
7
7. Utilize multi-channel deployment capabilities to embed the intelligent customer service system into corporate websites or applications.
8
8. Regularly update the knowledge base and dialogue process to maintain the accuracy and relevance of services.

Target Users

The target audience is corporate users, especially those that need to improve customer service efficiency and user experience. Whale Intelligence uses AI technology to reduce labor costs and provide personalized services. It is suitable for companies that require large-scale customization and personalized services, and helps them improve customer satisfaction and loyalty.

Examples

Enterprises can achieve round-the-clock customer service through Whale Voice Smart Guest and improve customer satisfaction.

The e-commerce platform uses the personalized recommendation function of Whale Intelligence to improve conversion rates.

The technical support team uses Whale Intelligence to quickly respond to user issues and reduce waiting time.

Quick Access

Visit Website →

Categories

📈 Business
› chatbot
› customer service

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