📈 Business

Yelp

New features for AI-driven local business discovery and connection

#AI
#Advertising optimization
#User reviews
#local business
#service connection
Yelp

Product Details

Yelp is a local business discovery platform based on user reviews. By introducing AI technology, it enhances users' ability to discover local businesses and provides business owners with more efficient advertising optimization and customer connection tools. New features for Yelp include AI-powered Review Insights, personalized business discovery, enhancements to Yelp Assistant and integration with Apple Maps, designed to improve user experience and operational efficiency for business owners.

Main Features

1
Review Insights: Utilizes large language models (LLMs) to analyze sentiment in user reviews to provide aggregated sentiment scores for specific business aspects.
2
Personalized business discovery: Provide richer local business information through personalized content and trend search displayed in the homepage feed, as well as AI-synthesized videos.
3
Yelp Assistant: AI chatbot that helps users connect with professionals and streamlines project editing and broadcasting to improve communication efficiency with professionals.
4
Request a Quote in Apple Maps: Integrating a quote request feature into Apple Maps allows users to connect with local professionals no matter where they search.
5
AI-driven advertising optimization: Automatically optimize advertising performance and provide business owners with more efficient advertising strategies.
6
AI-enhanced business master inbox: Helps service professionals manage leads more efficiently, extracting and highlighting key information about jobs through AI.

How to Use

1
1. Visit Yelp official website or open Yelp APP.
2
2. Enter the type of local business or service you are looking for in the search bar.
3
3. Leverage AI-powered Review Insights to view sentiment scores in user reviews to understand various aspects of your business.
4
4. Explore recommended businesses in the homepage feed through personalized business discovery.
5
5. If you need services, use Yelp Assistant to connect with professionals and submit project requests.
6
6. Discover local businesses in Apple Maps and request a quote using the integrated Request a Quote feature.
7
7. For business owners, log in to your Yelp business account and use the AI-enhanced inbox to manage potential customers.
8
8. Adjust AI-driven personalized recommendations based on personal preferences for more relevant business discoveries.

Target Users

The target audience is local business owners and consumers looking for local services. For business owners, Yelp's new features can help them attract customers and manage their business more effectively. For consumers, AI-driven discovery capabilities can allow them to find the local services and businesses they need faster.

Examples

Users discover new restaurants through Yelp and check Review Insights to decide whether to go there.

Business owners use AI-enhanced advertising optimization capabilities to improve advertising ROI.

Consumers discover local services in Apple Maps and request quotes directly through Yelp.

Quick Access

Visit Website →

Categories

📈 Business
› E-commerce
› AI search

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