Sendbird AI
Enterprise-level AI customer service solutions provide reliable, efficient, and omni-channel customer support services.
Product Details
Sendbird AI Customer Service is an AI solution focused on improving the quality of enterprise customer service. It achieves 24/7 uninterrupted customer service support through intelligent AI customer service agents, which can quickly respond to customer needs and improve customer satisfaction. This product supports omni-channel deployment and can be integrated into various customer support software to help enterprises optimize customer service processes and reduce operating costs. Its main advantages include high scalability, powerful AI engine, data security and flexible customization capabilities, making it suitable for all types of enterprises that require efficient customer service.
Main Features
How to Use
Target Users
Sendbird AI Customer Service is suitable for all types of companies that need to improve the efficiency and quality of customer service, especially those that face high customer traffic, multi-channel communication requirements, and need to respond quickly to customer needs. It can help companies reduce labor costs, improve customer satisfaction, and enhance brand competitiveness.
Examples
Hostelworld: Through Sendbird AI Customer Service, the internal development time that originally took 6-9 months was shortened, and the intelligent customer service system was quickly launched to improve customer response speed.
Paytm: Using Sendbird's AI technology, it significantly reduces the complexity of real-time message processing, saving a lot of resources and energy.
Porter: Improved user engagement and reduced SMS costs with Sendbird’s seamless notification integration.
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