Riviera
Provide multi-lingual AI voice agents for hotels to improve customer experience and reduce operating costs.
Product Details
Riviera is an AI voice platform designed specifically for the hotel industry, aiming to improve customer experience and optimize hotel operation efficiency through intelligent voice interaction. It supports multi-language conversations, can quickly respond to customer inquiries, handle reservations, room service and other needs, while providing personalized services through data analysis. This product uses advanced AI technology to reduce manual intervention and reduce operating costs. It is especially suitable for hotels to reduce employee work pressure during peak periods. The background is that with the digital transformation of the hotel industry, customers are increasingly demanding immediacy and personalization of services, and Riviera was born to meet this demand. Prices and specific positioning need to be customized based on the hotel's size and needs.
Main Features
How to Use
Target Users
This product is mainly aimed at the hotel industry, especially mid-to-high-end hotels. It aims to improve customer service quality and operational efficiency and reduce labor costs through intelligent technology. It is especially suitable for reducing employee work pressure during peak business periods. It also provides data analysis support for hotels to help optimize services and marketing strategies.
Examples
An international hotel chain used Riviera's AI booking experts to increase phone booking conversion rates by 30%.
A certain hotel achieved 100% accuracy in room catering orders through AI room service agents, and increased customer satisfaction by 25%.
A small boutique hotel used Riviera's AI phone operator to reduce the front desk answering workload by 50% and improve employee work efficiency.
Quick Access
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