💼 productive forces

Base Chat

Base Chat is the easiest way to chat with your knowledge base and get instantly updated answers.

#knowledge management
#Enterprise applications
#Customized services
#AI Chat
#Integration of multiple data sources
Base Chat

Product Details

Base Chat is an enterprise-level knowledge base chat tool built on Ragie's powerful RAG engine. It integrates data from the company's knowledge base and supports obtaining information from multiple sources such as Google Drive, Notion, Jira, and more. This product uses AI technology to achieve fast and accurate knowledge retrieval, helping corporate teams improve work efficiency. Its multi-tenant, secure, and customizable features make it suitable for enterprise-level applications. Base Chat offers white-glove onboarding, ensuring teams can get up to speed quickly and get the most out of its features. Currently, the product is in early access and users can learn more by booking a demo.

Main Features

1
Supports obtaining knowledge base information from multiple data sources such as Google Drive, Notion, Jira, etc.
2
Provide customized services to meet the specific needs of different teams
3
Based on Ragie’s powerful RAG engine to achieve fast and accurate knowledge retrieval
4
Provides multi-tenant, secure, and customizable enterprise-grade solutions
5
Support role and permission management to ensure team members have access to appropriate information
6
Provide white-glove onboarding services to help teams get started quickly
7
Supports integration of multiple data sources, including Confluence, Dropbox, Freshdesk, etc.
8
Provide real-time updated knowledge base answers to improve team work efficiency

How to Use

1
Visit https://www.ragie.ai/basechat to schedule a demo to learn more about the product.
2
Choose appropriate data sources to connect based on team needs, such as Google Drive, Notion, etc.
3
Enter a question or request through Base Chat's interface, and the system will automatically retrieve answers from connected data sources.
4
Ensure team members have access to appropriate information based on team roles and permission settings.
5
Leverage Base Chat’s customization capabilities to tailor the interface and functionality to your team’s specific needs.
6
Get started quickly and get the most out of Base Chat with white-glove onboarding.
7
Regularly update data sources to ensure the real-time and accuracy of knowledge base content.
8
Leverage the multi-tenant feature of Base Chat to support simultaneous use by multiple teams to meet enterprise-level needs.

Target Users

Base Chat is suitable for all types of enterprise teams, especially those who need to quickly access and manage knowledge bases. Whether a sales team needs to gain customer insights, an operations team needs to track project progress, an engineering team needs to retrieve technical documentation, or an HR team needs to answer internal policy questions, Base Chat can provide efficient support. Its multi-tenancy and security features make it especially suitable for enterprises with strict requirements for data security and privacy.

Examples

Sales teams use Base Chat to get the latest sales proposal templates from Google Drive and Notion to quickly customize proposals for customers.

Engineering teams use Base Chat to retrieve the latest API documentation and system architecture diagrams in Google Drive and Notion, eliminating the need to manually look them up.

The HR team uses Base Chat to quickly answer new hires’ onboarding questions and provide complete onboarding materials and training documentation.

Quick Access

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Categories

💼 productive forces
› chatbot
› knowledge management

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