Grapevine
An internal company GPT that searches across documents, code and communications to answer questions quickly and accurately
Product Details
Grapevine is an internal company GPT that connects the team's various tools, such as Slack, Notion, GitHub, etc., to continuously index data. Its importance lies in providing an efficient information query and answer platform for the team, which solves the time-consuming problem of searching for information at work. Key advantages include wide search range, accurate answers with citations, ability to handle historical context, strong continuous learning capabilities, and high security (data encryption, database isolation, SOC II compliance, and no use of customer data to train models). The product background was developed in response to the existing problems of company GPT in the existing market, aiming to provide a truly usable solution. Price-wise, it’s free to get started. Positioning is to provide efficient information query and answer services for corporate teams.
Main Features
How to Use
Target Users
Enterprise team members: For various team members in the enterprise, Grapevine can help them quickly find the information they need, whether it is knowledge in documents, details in code, or records in communication. They can get accurate answers in a short time, saving a lot of search time and improving work efficiency. For example, developers can quickly query code-related information, and marketers can obtain market data and cases, etc.
Cross-department collaborators: In cross-department collaboration scenarios, there are often difficulties in information sharing and communication between different departments. Grapevine can integrate data from various departments and provide a unified information query platform for cross-department collaborators, helping them better understand and handle cross-team issues and improve collaboration efficiency and quality. For example, when product managers collaborate with development, design, marketing and other departments, they can obtain comprehensive information through Grapevine and make more reasonable decisions.
IT Infrastructure Team: For IT infrastructure teams who need to manage and maintain large amounts of systems and data, Grapevine can provide fast technical support and problem answers. For example, when creating a new S3 bucket and other operations, team members can obtain relevant guidance and precautions through Grapevine to ensure the correctness and safety of the operation.
Examples
During two months of internal use, hundreds of real questions were handled, and more than 85% of the answers were helpful and accurate to users.
For common cross-team questions, such as Johnny asking the Infra team about creating a new S3 bucket, Grapevine can provide accurate answers.
In actual Slack threads, Grapevine is able to provide users with contextually accurate answers based on the team's historical conversations and data.
Quick Access
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