AI sales assistant

Jingyan AI Assistant is an AI intelligent shopping guide assistant that can provide professional category consultation, personalized gift assistant, product comparison assistant, shopping experience knowledge and other functions. Jingdong Group CEO Xu Ran said that it has been piloted in multiple supply chain scenarios such as consumer shopping guides, merchant operations, customer service after-sales, and medical consultations, and has achieved good results. Its capabilities will also be opened to more brand merchants, and it has achieved more than 20% efficiency improvement in internal operations and management.