hotel

Riviera is an AI voice platform designed specifically for the hotel industry, aiming to improve customer experience and optimize hotel operation efficiency through intelligent voice interaction. It supports multi-language conversations, can quickly respond to customer inquiries, handle reservations, room service and other needs, while providing personalized services through data analysis. This product uses advanced AI technology to reduce manual intervention and reduce operating costs. It is especially suitable for hotels to reduce employee work pressure during peak periods. The background is that with the digital transformation of the hotel industry, customers are increasingly demanding immediacy and personalization of services, and Riviera was born to meet this demand. Prices and specific positioning need to be customized based on the hotel's size and needs.

puurl is an AI-native hotel review management platform that helps hotel owners save time and better focus on their guests’ experience by simplifying online reputation management and providing real-time feedback. puurl provides global AI-driven reputation management solutions that help hotels improve their online reputation, optimize human resources strategies, and achieve agile adjustments to marketing strategies.